BridalIQ POS HelpOpen the POS

Setting up your store

The first time you open a new store, the POS walks you through nine short steps. Skip any of them and come back later. Add another store from the store switcher.

The nine steps

Only the owner sees the setup. Each step is saved as soon as you press Save and continue, so you can stop at any point. The top of the screen shows where you are (for example Step 4 of 9) and how many steps are done.

  1. Store details: the store's name, phone, address, time zone (Eastern unless you pick another), store email and website address. They show on receipts, emails and your booking page.
  2. Hours: when you open and close each day, and which days you're closed. The calendar and online booking only offer times inside these hours. One-off closed days (holidays) go in Settings, Closed days.
  3. Fitting rooms: name your rooms. Each store has its own rooms; a new store starts with Room 1, 2 and 3 to rename.
  4. Appointment types: tick the ones you use. A new store starts with Bridal appointment (90 minutes), Bridesmaids (60), Mother of the bride (60), Prom (60), Fitting (30) and Pickup (15). Change any name or length, add your own, and choose which ones brides can book online.
  5. When things count: which day a sale counts, when commission is earned and how consultant stats count. Sales tax always counts the day each item leaves the store. See Reports and commissions.
  6. Team: type the email, name and role of each person who works here. They get an email telling them how to sign in. See Add your team.
  7. Texting and email: turn on email right there, and say where customer replies go. Texting has its own card in Settings because the phone carriers have to approve your store's number (1 to 2 weeks). See Texting and email.
  8. Moving from BridalLive? Pick Yes to open the Move over from BridalLive card, or Starting fresh. See Moving over from BridalLive.
  9. Your website: copy your booking page link (pos.bridaliq.app/book/your-store) for a "Book an appointment" button, and turn online booking on. See Your online booking page.

Details to ask for

After setup, choose which appointment details your store needs (phone, email, wedding date, budget, venue and more) when booking in the store, on your booking page, and before a sale, special order or layaway starts from an appointment. It's in Settings, Appointment details to ask for. Nothing new is required until you turn it on. See Details your store asks for.

Skip a step, finish later

Skip for now moves on and puts the step on the "still to do" list. Finish later closes the setup; it opens again where you left off the next time you open the store. Tap any step's name at the top to go straight to it.

After the last step you see You're set up: what's done, and what's left with a Do it now button beside each.

Steps your plan doesn't includeA step about something your plan doesn't have still shows, with an Upgrade note saying which plan has it. Skip it and carry on. See Your plan.

Staff and money

Settings, Staff and money: three choices only the owner can change (managers can look). Every change is kept in the history.

What the store keeps when a bride forfeits is in Settings, Orders and cancellations. See Special orders.

Run it again

Owners: open Settings, Store setup (just under Store details), and press Run store setup again. Everything you saved before is filled in, so you can check each step or change one thing.

Managers see a note on Home while setup isn't finished, asking them to ask the owner. Staff never see it.

Add a store

Own more than one store? Each one is separate, with its own fitting rooms, team, calendar, register and setup. To add one:

  1. In the rail, open the store picker under the store name and choose + Add a store… (with one store it's the + Add a store link under the name). On a phone, use Settings, Store setup, Add a store.
  2. Type the new store's name and pick its time zone.
  3. The POS switches to the new store and starts its setup.

Your plan includes a set number of stores. If you already have that many, the POS says so and nothing is added; ask BridalIQ to add a location to your plan.